Michigan Gas Utilities provides reliable utility services to residential and commercial customers, addressing diverse energy needs across the region. Since its inception, the company has expanded its operations, emphasizing high-quality services and customer satisfaction. Michigan Gas Utilities offers round-the-clock customer service to address consumer inquiries and concerns efficiently. For general customer service, consumers can call 800-401-6402, while emergencies such as gas leaks can be reported 24/7 at 800-401-6451. Business customers have access to a dedicated helpline at 844-889-3500.
Customers requiring assistance with billing, payment inquiries, or setting up or transferring service can contact the Michigan Gas Utilities Customer Service team. The service ensures prompt resolution of issues, and live representatives are available through simple prompts or callback requests. For safety inquiries related to digging, customers are encouraged to dial 811 to avoid accidental damage to underground utilities. Residential customer inquiries can be addressed 24/7 at 800-401-6402, ensuring uninterrupted support.
Michigan Gas Utilities also provides convenient mailing addresses for correspondence and payments. General inquiries can be sent to Attn: Customer Service, P.O. Box 19003, Green Bay, WI 54307, while payments can be mailed to P.O. Box 3140, Milwaukee, WI 53201-3140. The company prioritizes convenience and efficiency, offering payment options over the phone, where customers need to have their account number and payment details ready.
Consumers calling Michigan Gas Utilities’ toll-free numbers can seek assistance with various concerns, including reporting emergencies, understanding billing statements, and resolving service-related queries. Language assistance services are available for non-English speakers, ensuring inclusive support. Customers can also receive guidance for issues such as gas appliance maintenance and energy-saving programs.
For enhanced safety and reliability, Michigan Gas Utilities advises customers to report gas leaks or emergencies immediately by calling the dedicated emergency line at 800-401-6451. The company’s commitment to safety is further demonstrated by its support for digging inquiries through the 811 service, minimizing risks to infrastructure and personal safety.
The company provides tailored support for businesses through its helpline, 844-889-3500, offering specialized assistance for commercial energy needs. Business customers can access guidance on energy management and payment options. For all customer segments, Michigan Gas Utilities aims to deliver dependable, cost-effective services through a responsive support network.
Michigan Gas Utilities’ services are backed by a strong commitment to customer satisfaction and safety. The company’s toll-free numbers ensure that consumers can reach out for help without incurring charges, making assistance accessible to all. From general inquiries to emergency support, the company delivers reliable and timely solutions to meet varied energy needs.
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