CRB Auto Customer Service Number

CRB Auto, a division of Mechanics Bank, provides a range of automobile financial solutions for both consumers and dealers. They are committed to offering around-the-clock assistance to their customers, ensuring that concerns and queries are handled effectively. CRB Auto's customer service team is available to support customers with various issues, from payment inquiries to account management and loan refinancing. Their goal is to deliver reliable service that makes it easier for customers to manage their auto loans and navigate the financial aspects of purchasing a vehicle.

Customers can contact CRB Auto through several convenient methods. The main customer service phone number is 1-866-272-2265, which can be used for general inquiries, payment concerns, account balance checks, and loan application status. For dealer-specific inquiries, CRB Auto has a dedicated dealer services phone number at 855-272-2886. Additionally, customers can email CRB Auto for assistance. The general customer service email is customerservice@crbauto.com, while dealers can use dealerservices@crbauto.com for dealer-related queries. For those who prefer fax communication, the customer service fax number is 714-242-2198.

The CRB Auto customer service team operates Monday to Friday, from 8:00 am to 5:00 pm Pacific Time. This schedule ensures that customers have access to timely support during regular business hours. Whether customers need assistance with loan payments, refinancing options, or resolving account-related issues, they can rely on CRB Auto's customer service team to help them through the process.

Making payments on CRB Auto loans is straightforward. Customers can pay online through the CRB Auto website, by phone, or via mail. For added convenience, CRB Auto also offers the option to set up automatic payments, allowing customers to ensure that their payments are made on time without having to manually process each one. This flexibility in payment options helps customers manage their auto loans with ease.

Those who have applied for a loan and want to check its status can log in to their CRB Auto account on the website for updates. Alternatively, customers can contact the customer service phone number at 1-866-272-2265 to inquire about the status of their application. This allows customers to stay informed about their loan application process and receive any additional information needed.

Refinancing an auto loan is an option for customers seeking better terms. CRB Auto’s customer service team can assist with refinancing inquiries. Customers interested in refinancing can contact CRB Auto at 1-866-272-2265, where the team will provide all the necessary guidance and details to help customers make informed decisions about their loan.

If a customer needs help managing their CRB Auto loan account, they can reach the customer service team for assistance. The team is available to address any concerns, including payment issues, account balances, or loan-related questions. Customers can contact CRB Auto by phone, email, or fax for support, ensuring they have multiple ways to get in touch for assistance.

In case a customer needs to file a complaint, they can do so by contacting CRB Auto through various communication channels. Customers can call the customer service phone number at 1-866-272-2265, email their complaint to customerservice@crbauto.com, or submit it through the CRB Auto website. This ensures that customers can share their concerns and receive timely resolutions.