CenterPoint Energy is a prominent service provider offering electric transmission and distribution, natural gas distribution, and natural gas sales and services to both residential and business customers. The company operates in various regions, ensuring that consumers' energy needs are met with reliable service. In Arkansas, CenterPoint Energy is committed to providing round-the-clock customer assistance, addressing concerns and queries promptly and efficiently.
Customers in Arkansas can reach CenterPoint Energy's customer service by calling 800-992-7552. This number is available for general inquiries related to electric and gas services. If there is an emergency, such as a gas leak, customers should also use the same number, 800-992-7552, to report the issue immediately and receive the necessary support.
For individuals who need to inquire about digging near gas lines, CenterPoint Energy advises calling 811 before initiating any digging activities. This service helps ensure safety by notifying utility companies of planned excavation, reducing the risk of damaging underground gas lines.
If customers need to reach the corporate office of CenterPoint Energy for more specific or business-related inquiries, they can contact the company at 713-207-1111. This number provides access to the corporate headquarters for more complex issues or concerns that may require escalation.
For payment-related inquiries or to mail payments, customers should send correspondence to CenterPoint Energy, Inc., at the payment address: P.O. Box 4583, Houston, Texas 77210-4583. This address is specifically designated for payment processing, ensuring that customer transactions are handled efficiently.
Through these contact methods, CenterPoint Energy ensures that customers in Arkansas and surrounding areas receive the necessary support for their electric and natural gas service needs. Whether addressing routine inquiries, urgent issues, or payments, the company's customer service is designed to provide comprehensive assistance around the clock.
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