Electronic Benefit Transfer (EBT) is an advanced system utilized by state welfare departments across the United States to provide benefits through a magnetically encoded payment card. Massachusetts residents can access information about the EBT program or seek assistance by contacting the EBT Customer Service number at (800) 977-2555, which handles general inquiries, lost or stolen cards, and PIN changes.
For more specialized support, Massachusetts EBT program officials are accessible via direct phone lines. The Communications Coordinator can be reached at +1 508 820 2009, while the Executive Director's contact is +1 617 727 0665. Administrative Assistants are available at numbers such as +1 617 371 9502 and +1 617 371 9514, providing administrative support and coordination for EBT-related matters.
The state also has designated contacts for specific roles within the program. The Director of Communications is available at +1 617 956 1561, and the Program Coordinator can be contacted at +1 781 437 0352. For training-related inquiries, the Director of Training can be reached at +1 781 437 0302. The Marketing Manager and Grants Manager have dedicated numbers, +1 617 973 8508 and +1 781 437 0308, respectively, for their areas of expertise.
Citizens preferring to use email can directly reach the Communications Coordinator at shaun.anderson@mass.gov or the Executive Directors at karen.brann@mass.gov and thomas.hopkins@mass.gov. These email addresses facilitate prompt responses to concerns and ensure comprehensive support for program-related queries.
For additional information about EBT programs in other states, individuals are encouraged to reach out to their respective state offices or visit relevant websites. This approach ensures a seamless connection to the support and information needed for effective participation in the EBT program.
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