To reach representatives at 21st Century Insurance Company, customers can contact the general customer service phone number at 1-877-401-8181. The service is available Monday through Friday from 7:00 AM to 7:00 PM PDT and on Saturdays from 7:00 AM to 6:00 PM PDT. For starting a new quote, customers can call 1-877-310-5687 during extended hours from Monday through Friday, 8:00 AM to 8:00 PM PDT, and Saturdays from 8:00 AM to 6:00 PM PDT. For claim-specific inquiries, the Claims Department can be reached at 1-888-244-6163.
California residents may email service@21st.com for assistance, while residents of other states can contact customer.service@21st.com for support. For submitting claims, customers can email myclaim@21st.com. These options ensure that customers across different regions can receive tailored assistance for their specific needs, whether related to policy inquiries or claims.
For auto insurance services, customers looking for quotes or information about existing quotes can contact the Auto Sales Department toll-free at 1-800-807-9458. If assistance is required regarding an existing auto policy, the Policy Service line is available at 1-800-241-1188, providing expert guidance on policy-related concerns.
The Claims Department is also available for auto insurance-related issues, whether reporting a new claim or inquiring about an existing one. Customers can contact the department toll-free at 1-888-244-6163 to receive prompt support. This ensures that claims are handled efficiently, providing peace of mind to policyholders during stressful situations.
The company offers a well-structured system for customer service that caters to both general inquiries and specialized needs, such as auto insurance quotes, policy service, and claims handling. With dedicated phone lines and email addresses, 21st Century Insurance ensures that customers have multiple avenues to seek assistance and resolve issues effectively.
Operating across various hours and platforms, 21st Century Insurance demonstrates its commitment to accessibility and customer satisfaction. By providing tailored services for California residents and other state residents, the company ensures that regional requirements are adequately addressed. The claims submission process is streamlined with a dedicated email service, making it easy for customers to initiate claims without delays.
For new customers or those exploring auto insurance options, the Auto Sales Department serves as a reliable contact point for obtaining quotes and understanding policy benefits. Similarly, existing policyholders can rely on the Policy Service line for ongoing support, ensuring that their auto insurance needs are met seamlessly.
With its comprehensive range of contact options and dedicated customer service lines, 21st Century Insurance prioritizes customer satisfaction. Whether customers are seeking quotes, managing policies, or filing claims, the company provides reliable support through its well-organized network of services.
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