Bank of America provides extensive customer service support for its wide range of financial products, including account services, credit cards, auto loans, mortgages, and small business banking. Customers can access hassle-free assistance by reaching out to dedicated phone numbers based on their specific needs. General customer service inquiries can be addressed by calling 00 1 315-724-4022. For credit card support, customers can contact 00 1 757-677-4701, while online banking services are available at 800.432.1000. Spanish-speaking customers can reach support at 800.688.6086, and TTY/TDD services are provided at 800.288.4408.
Additional customer service options include assistance with general account information or opening accounts by calling 800.432.1000. Supplier relations and development support is available at 888.550.6433 within the U.S. and 1.401.865.7948 internationally. Customers seeking information on Neighborhood Builders, Student Leaders, Local Grants, Matching Gifts, and Volunteer Grants can contact 800.218.9946. For the Joe Martin Scholarship, English support is offered at 800.537.4180, while Spanish inquiries can be directed to 800.688.6086.
Auto loan services are segmented for new and existing customers. New customers can call 844.892.6002, and existing customers can reach out to 800.215.6195. TTY/TDD services for auto loans are available at 866.345.1248. Operating hours vary, ensuring accessibility throughout the week. These specialized numbers aim to streamline customer experiences for both loan acquisition and management.
Credit card customer service is equally detailed, with general inquiries and lost or stolen card support available at 800.732.9194. International customers can contact 1.757.677.4701, and TTY/TDD services are accessible at 800.222.7365. Customers can activate their credit cards by calling 800.276.9939 or address billing inquiries at 866.266.0212. These services cover a broad spectrum of credit card-related needs.
Mobile and text banking customers can call 800.432.1000 for mobile banking support and 800.604.9961 for text banking assistance. Mortgage and home equity support is also comprehensive. Existing mortgage customers can reach out at 800.669.6607, and home equity account holders can call 800.934.5626. For new applications, mortgage inquiries are addressed at 800.270.5746, while home equity applications can be made at 800.779.3894.
Small business banking customers have access to tailored support for their financial needs. Opening a new account is facilitated by calling 866.543.2808, and general servicing questions can be addressed at 888.287.4637. Online banking support for small businesses is available at 866.758.5972, while payroll assistance is provided through Intuit Online Payroll support at 888.606.4545. Merchant services support is accessible 24/7 at 800.430.7161.
Bank of America’s customer service infrastructure ensures that clients have multiple ways to resolve their queries efficiently. Whether for personal banking, business needs, or specialized financial products, the bank’s comprehensive support network reflects its commitment to customer satisfaction.
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