To get in touch with Dubai Customs Department, individuals can use the provided customer service contact information. The main customer service number for Dubai Customs is 800 800 80, which is a toll-free number for residents. For international calls, the contact center can be reached at +9714 417 7777. Customers may also email Dubai Customs at client.relations@dubaicustoms.ae for further assistance.
The official working hours for Dubai Customs are from Sunday to Thursday, between 07:30 AM and 02:30 PM. For in-person inquiries, the Client Relationship Section, located in the Client Management Department at Dubai Customs, can be visited at PO Box 63, Dubai, United Arab Emirates.
The Dubai Customs headquarters is located on Al Mina Road, Dubai, United Arab Emirates. This central location can also assist with any high-level inquiries related to customs services.
For those who require services from Tarjim, Dubai Customs’ translation service, there is a dedicated toll-free customer service number at 80080080. International clients can reach this service at +971 80080080. Tarjim also has a fax number, which is +971 4 417 6431, and can be contacted by email at contact@dubaicustoms.ae.
When contacting the toll-free number 80080080, clients will be prompted to choose their preferred service option. Press 1 for Mirsal2 & Customs Services, which covers all general customs services. Press 2 for Suggestions and Complaints, which allows customers to voice any concerns or feedback. Press 3 for Sahem Service, which deals with community involvement.
Press 4 for inquiries related to Dubai Customs Departments, where clients can select further options, such as HR Department or Community Partnership. Press 5 for General Inquiries, or press 0 to be connected directly to an operator for assistance.
These contact points ensure that clients can easily get the support they need for various customs-related services in Dubai.
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