EBT, or Electronic Benefits Transfer, is a government program in the U.S. designed to provide financial assistance to individuals and families in need, particularly those from economically disadvantaged communities. In Florida, the Department of Children & Families (DCF) is responsible for overseeing the EBT program and offering round-the-clock assistance to residents with questions or concerns related to their benefits.
For general inquiries and support, Florida EBT customers can reach the Florida EBT customer service at 888-356-3281. This helpline is available to address various concerns related to EBT cards, benefit balances, and any other program-related issues. Additionally, for assistance related to ACCESS (the program that handles eligibility for benefits like food assistance, Medicaid, and cash assistance), individuals can contact ACCESS Customer Service at 866-762-2237.
To ensure accessibility, Florida EBT also provides a TTY (Text Telephone) service for individuals with hearing impairments. The TTY phone number is 800-955-8771, offering a means of communication for those in need of assistance through text-based services.
Florida’s EBT program, managed by the Department of Children & Families, provides comprehensive support through various customer service channels, ensuring that residents have access to the assistance they need to navigate the benefits system effectively.
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