Kansas Gas Customer Service Number

Kansas Gas Service is one of the largest natural gas distribution utilities in Kansas, serving over 636,000 customers across 360 communities. The company is committed to providing safe, reliable, and uninterrupted natural gas services to its customers. Kansas Gas Service offers round-the-clock assistance to ensure that any customer concerns or queries are addressed promptly and efficiently.

For general inquiries, customers can reach Kansas Gas Service through their customer service number at 800-794-4780. This line is available to help with any questions or issues regarding natural gas services, billing, or account management. The customer service team is trained to provide effective solutions to ensure a smooth experience for all customers.

In the case of gas leaks or emergencies, it is important to act immediately for safety. Customers should dial 911 or call Kansas Gas Service's emergency line at 888-482-4950 for urgent situations involving gas leaks or potential hazards. These lines are monitored continuously to provide immediate assistance during critical situations.

Kansas Gas Service also offers fax services for document submission. Customers can fax information to 785-575-8547 or 866-243-0827, depending on their needs. This option is available for submitting forms or other documents that require fast handling.

For customers who are deaf or hard of hearing, Kansas Gas Service provides a toll-free telecommunication device option through the Kansas Relay. The number for Kansas Relay is 800-766-3777, ensuring that all customers have access to support regardless of their communication needs.

To make payments or send correspondence, customers can mail them to Kansas Gas Service at P.O. Box 219046, Kansas City, MO 64121-9046. This address is designated for both payment submissions and general correspondence related to accounts or services.

In addition to Kansas Gas Service, customers who wish to contact the Kansas Corporation Commission (KCC) for regulatory matters can reach the Office of Public and Consumer Protection at 1500 S.W. Arrowhead, Topeka, KS 66604-4027. The KCC ensures that the interests of consumers are protected in utility-related matters.

The KCC can be reached for customer service inquiries at 800-662-0027. For media inquiries, the KCC's media contact number is 913-319-8642, ensuring that journalists and media personnel can access information regarding the commission's activities and regulations.