MetLife, Inc. is the parent company of Metropolitan Life Insurance Company (MLIC) and its affiliates, recognized globally as one of the leading providers of insurance, annuities, and employee benefits. Founded on March 24, 1868, MetLife serves approximately 90 million customers across more than 60 countries. The company was ranked No. 43 on the 2018 Fortune 500 list of the largest U.S. corporations by total revenue, showcasing its substantial influence in the insurance sector.
For general customer inquiries, MetLife provides a comprehensive list of dedicated contact numbers to ensure efficient service delivery. The main customer service line is 1-800-638-5433. Customers seeking assistance with life insurance policies can reach out to 1-800-638-5000, while those with individual annuities inquiries can call 1-800-638-7732. For auto and home insurance, the contact number is 1-800-422-4272, and for disability policy-related queries, customers can dial 1-800-929-1492. Assistance with Total Control Account services is available at 1-800-638-7283, and inquiries regarding structured settlements can be directed to 1-800-638-2704.
Business clients can reach MetLife's dedicated support team at 1-877-638-2862. For policies purchased through an employer, customers can call 1-800-438-6388 for general inquiries, while specific needs such as dental policies (1-800-942-0854), universal life policies (1-800-523-2894), and vision policies (1-855-638-3931) have their own designated numbers. For pensions and retirement income services, customers can contact 1-800-638-5656, and group annuities support is available at 1-800-560-5001.
MetLife also offers specialized services for long-term care insurance. Customers who purchased through an employer group can contact 1-800-438-6388. AARP members should dial 1-800-247-2335, while those with policies starting with 200 or 199 can reach 1-800-308-0179. Policies beginning with 048, 143, or 228 are supported at 1-888-565-3761. TIAA or Teachers Insurance customers can call 1-888-748-4824 for their specific needs.
Brokers and consultants working with MetLife have access to dedicated resources. The Group Benefits Broker Service Center can be reached at 1-888-653-8325, and for individual life commissions under MetLife Investors, the number is 1-877-638-0411. Auto and home commission inquiries are handled at 1-800-638-3012, while long-term care commissions support is available at 1-888-565-3761. Additional assistance with corporate licensing and registration can be obtained by calling 1-888-645-4408.
MetLife’s extensive network of customer service ensures that individuals, businesses, and brokers receive timely and effective solutions for their insurance and benefits needs. Whether addressing general inquiries, managing specialized policies, or providing support for brokers, MetLife prioritizes accessible and professional assistance for all its customers.
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