Michigan Lottery is committed to maximizing net revenues to support state education programs while providing enjoyable and entertaining games of chance. The organization aims to offer fun experiences for participants while ensuring that all concerns and queries from customers are addressed promptly and efficiently. To help individuals with any issues, the Michigan Lottery customer service team is available to provide round-the-clock assistance.
For general inquiries, customers can contact Michigan Lottery's customer service at (844) 887-6836. This line is available to address a variety of concerns, from game-related questions to technical support. If someone needs to reach out confidentially, they can use the Michigan Lottery confidential helpline at 1-800-270-7117, or send a confidential text message to (248) 648-3363.
For individuals seeking information or assistance with claims, the Michigan Lottery Public Relations office can be reached at 517-373-1237. Similarly, if someone needs to inquire about annuity prizes, they can contact the same number, 517-373-1237, to get relevant details and support. This ensures that those with claims or prize-related queries can easily connect with the right team for expedited resolution.
In addition to the general contact lines, Michigan Lottery has several offices across the state where customers can reach out for in-person assistance. The Michigan Lottery Headquarters is located in Lansing at 101 E. Hillsdale Street, with office hours from Monday to Friday, 7:45 AM to 4:30 PM (EST). The Lansing office can be contacted at 517-335-5756, and the fax number is 517-335-5644.
For those in the Grand Rapids area, the Michigan Lottery Claim Center is situated at 3391-B Plainfield Ave. NE, Suite B. This office is also open Monday to Friday, from 7:45 AM to 4:30 PM (EST). Customers can reach this office by phone at 616-364-3372 or fax at 616-364-5421.
Residents of the Saginaw area can visit the Michigan Lottery Claim Center located in the Jerome T. Hart State Office Building at 411 E. Genesee Avenue. This location operates Monday to Friday, from 7:45 AM to 4:30 PM (EST), with the phone number 989-758-1670 and fax number 989-758-1881 for assistance.
In Detroit, the Michigan Lottery Claim Center is based at Cadillac Place, 3060 W. Grand Blvd., Suite L-600. Like the other offices, it is open Monday to Friday from 7:45 AM to 4:30 PM (EST). This office can be contacted at 313-456-4040, with fax communications directed to 313-456-4045.
Additional Michigan Lottery Claim Centers are available in Livonia and Sterling Heights. The Livonia office is located at 33231 Plymouth Rd. and can be reached by phone at 734-266-3769, with fax submissions sent to 734-266-3778. The Sterling Heights office, located at 34700 Dequindre Road, can be contacted at 586-939-2300, with fax communications sent to 586-939-4108. Both offices operate Monday to Friday, 7:45 AM to 4:30 PM (EST), providing convenient access to Michigan Lottery services across the state.
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