Plenti, a rewards program introduced by American Express in 2015, offered members the unique ability to earn points with one retailer and redeem them at another participating retailer. Although the program was operational for only three years, it aimed to provide users with a versatile and convenient rewards system. Those seeking assistance or information related to the Plenti program can utilize the provided customer service contacts for support.
For general inquiries and assistance regarding the Plenti program, members can contact the dedicated customer service number at 1-800-748-3243. Specific retailer support is also available, including BI-LO Customer Support at 1-844-745-0463, Exxon and Mobil Support at 1-888-739-2730, Winn Dixie at 1-844-745-0463, Harveys at 1-844-745-0463, and Rite Aid Customer Care at 1-800-748-3243. Customers may also visit respective retailer websites for additional information: BI-LO at www.bi-lo.com, Exxon and Mobil at www.exxon.com/rewards, Harveys at www.harveyssupermarkets.com, and Winn Dixie at www.winndixie.com.
Inquiries related to program integrity and specific concerns can be directed to Plenti’s customer service email addresses. These include abuse@email.plenti.com and abuse@servicing.plenti.com for security-related matters, and apps@plenti.com for technical inquiries regarding the Plenti app. Partners and media representatives can use partners@plenti.com and press@plenti.com, respectively, while spoof@servicing.plenti.com addresses concerns about potential phishing activities. Privacy-related questions can be sent to plentiprivacy@aexp.com.
Retailers who participated in the Plenti program ensured a seamless experience for members through their respective customer service centers. Members can reach BI-LO, Winn Dixie, and Harveys customer support via the common helpline, 1-844-745-0463, for retailer-specific assistance. Exxon and Mobil provided dedicated support for rewards-related queries at 1-888-739-2730, while Rite Aid remained accessible through the central Plenti helpline.
Despite the conclusion of the Plenti program, American Express maintained a robust support system to address any remaining questions or concerns from members and stakeholders. Members and concerned parties are encouraged to use the contact details provided to resolve their queries efficiently and effectively.
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