To contact PG&E customer service representatives for prompt and efficient assistance, customers can use the following dedicated phone numbers and contact points.
For 24-hour power outage information, customers can reach PG&E at 1-800-743-5002. For residential customer service in English or Español, the number is 1-877-660-6789. For Mandarin, call 1-800-893-9555, and for Vietnamese, 1-800-298-8438. TTD/TTY services for California Relay are available by dialing 7-1-1.
For business-related inquiries, PG&E provides a dedicated line at 1-800-468-4743, while agricultural customers can reach PG&E’s Agricultural Customer Service Center at 1-877-311-3276. For those with solar-related inquiries, PG&E’s Solar Customer Service Center can be contacted at 1-877-743-4112. Additionally, for anyone planning to dig, PG&E reminds customers to call 811 before beginning any digging activities.
PG&E also provides a series of specific customer service contacts to address different needs. For account management, customers can contact Denise Alexander, the Accounts Manager, at +1 415 516 0238 or via email at denise.alexander@pge.com. For customer relations inquiries, Brian Bottari, the Customer Relations Manager, is available at +1 707 577 7122 or brian.bottari@pge.com.
For outreach and community-related issues, customers can connect with specialists such as Julian Lacson, the Outreach Specialist, at +1 925 459 8097 or julian.lacson@pge.com. Additionally, Jodi Blasquez, Senior Outreach Specialist, can be reached at +1 415 973 0066 or jodi.blasquez@pge.com for further assistance.
For technical support, including mapping and program management, customers may contact David Kligman, the Mapping Technician, at david.kligman@pge.com. For customer account management, Roy Gillham is available via email at roy.gillham@pge.com. For senior-level support, Sonia Punjabi, Senior Program Manager, can be reached at +1 213 367 8755 or sonia.punjabi@pge.com.
For clinical-related inquiries, Athena Papadakos, Clinical Manager, can be contacted at +1 415 973 5229 or athena.papadakos@pge.com. Additionally, Tracy Correa, Executive Director, is available at +1 760 253 7896 or tracy.correa@pge.com for executive-level concerns.
By using these specific contact points, PG&E customers can effectively address their concerns and ensure a hassle-free experience when seeking assistance.
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