North State provides dedicated customer service for both residential and business customers, ensuring prompt and efficient assistance with inquiries and concerns. Residential customers can contact North State’s Customer Service at 336.886.3600 or toll-free at 866.542.5900. For business customers, the contact numbers are the same, with a toll-free option at 866.542.6077. For EasyPay Bill Pay inquiries, customers can reach out at 336.886.3279. Technical support is also available via the primary customer service number, 336.886.3600.
For corporate-related matters, the North State Corporate Office can be contacted at 336.886.3600. Businesses seeking advertising opportunities can reach North State Business Advertising at 336.887.4333. Wholesale inquiries are handled through email at wholesale@nscom.com, ensuring accessibility and streamlined communication for service-related needs.
North State maintains a corporate office at 4100 Mendenhall Oaks Parkway, Suite 300, High Point, NC 27265. Residential customers have access to payment centers located at 2620 South Main St. in the Walmart Plaza, High Point, NC, and at 25 Salem St., Thomasville, NC 27360, for convenience in managing their accounts and payments.
Technology Solutions services are supported through multiple locations. In High Point, NC, services are available at the corporate office address: 4100 Mendenhall Oaks Parkway, Suite 300, High Point, NC 27265. Additional offices are located at 6000 Fairview Road, Suite 1200, Charlotte, NC 28210; 4780 Ashford Dunwoody Road, Atlanta, GA 30338; and 330 E. Coffee Street, Greenville, SC 29607. These centers ensure extensive geographic coverage to meet the diverse needs of North State’s customers.
North State is committed to offering a hassle-free and responsive customer service experience. Whether for residential or business needs, the company ensures its services are easily accessible through multiple contact channels and physical locations. By providing localized support and maintaining dedicated lines for different services, North State prioritizes efficiency and customer satisfaction.
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