Spirit Airlines, Inc., an ultra-low-cost carrier based in Dania Beach, Florida, operates scheduled flights across the United States, the Caribbean, and Latin America. As of 2023, Spirit was the seventh-largest passenger carrier in North America and the largest ultra-low-cost carrier in the region. Despite its significant market presence, Spirit Airlines filed for Chapter 11 bankruptcy in November 2024, reflecting challenges within the competitive aviation sector. The airline remains operational, continuing to provide budget-friendly travel options while addressing restructuring measures.
Customers seeking assistance with flight bookings, baggage, or other concerns can contact Spirit Airlines through several dedicated service lines. The general customer service number is 800-772-7117, while the reservations-specific phone line is 800-955-8771. To book or manage reservations, customers can call 801-401-2222. For TTY customer service, the contact number is 711. Spirit Vacations customers can reach out at 954-698-0125, while regional support numbers include 50-783-67701 for Central America, 877-211-1546 for the Caribbean, and 511-641-9131 for South America.
Spirit Airlines also provides direct access to corporate contacts for specific needs. Brittany Odell, the Media Contact, can be reached at brittany.odell@spirit.com. Stephen Schuler, the Vice President, is available at +1 954 364 0231 or via email at stephen.schuler@spirit.com. For security-related inquiries, customers can email rik@spirit.com. These contacts ensure that media, security, and executive-level queries are addressed promptly.
For investor-related concerns, Brittany Portalatin, the Director of Investor Relations, is accessible at +1 954 364 0243 or via email at brittany.portalatin@spirit.com. Hillary Jurgensen, the Customer Relations Manager, can be reached at hillary.jurgensen@spirit.com, providing support for customer-focused matters. These roles underscore Spirit Airlines' dedication to maintaining transparent and responsive communication with its stakeholders.
Reservations support is bolstered by Kirsten Mitchell, who can be contacted at +1 954 364 0166 or kirsten.mitchell@spirit.com. Derek Dombrowski, responsible for Service Sales, is available at +1 305 916 6065 or derek.dombrowski@spirit.com. Both individuals ensure smooth customer interactions, particularly regarding reservations and sales-related inquiries.
Manuel Jaquez, a Senior Manager at Spirit Airlines, can be reached at +1 954 628 4898 or via email at manuel.jaquez@spirit.com. His role further strengthens the airline's ability to address customer and corporate needs effectively. With these contact points, Spirit Airlines ensures accessible and efficient communication for diverse requirements.
Despite its financial challenges, Spirit Airlines continues to prioritize customer service and operational reliability. The wide range of contact options demonstrates a commitment to addressing the needs of passengers, partners, and other stakeholders while navigating a path toward financial recovery. The airline's resilience and dedication to low-cost travel solutions remain central to its operations.
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