West Penn Power, a subsidiary of First Energy Corp., is a key provider of electric utility services to both residential and business customers across the region. The company strives to deliver reliable service while offering quick and effective solutions for addressing consumer concerns.
For general customer service inquiries, West Penn Power customers can reach the company at 1-800-686-0021. This number is available to assist with billing, service questions, and general inquiries regarding electrical services.
In case of power outages, customers can contact West Penn Power at 1-888-544-4877. This dedicated line ensures prompt attention to outage situations and helps the company manage and resolve issues swiftly.
For customers needing assistance with bill payments, the number to call is 877-204-2207. This line facilitates billing-related inquiries and ensures that customers can manage their payments easily.
For those located in the service area of Penn Power, another customer service number is available at 1-800-720-3600. Penn Power operates under the same parent company and provides similar services, with support available to both residential and commercial customers.
West Penn Power operates Monday through Friday, from 8:00 a.m. to 6:00 p.m., during which time customers can reach out for customer service or report issues.
For individuals who require assistance through the Telecommunications Relay Service (TRS), West Penn Power offers a dedicated TRS number at 711. This service ensures accessibility for customers with hearing or speech impairments.
These contact numbers ensure that West Penn Power customers can quickly and efficiently reach the appropriate departments for any inquiries or issues they encounter, helping maintain a seamless service experience.
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