The Virginia Department of Motor Vehicles (DMV) provides continuous support to customers, ensuring their concerns and grievances are addressed promptly. To communicate with the DMV for assistance, customers can contact them via the main phone line at (804) 497-7100. The DMV's customer service operates Monday through Friday from 8:00 a.m. to 5:00 p.m. (ET), and on Saturdays from 8:00 a.m. to 12:00 p.m. (ET).
For those requiring TTY services, the DMV can be reached at 1-800-272-9268. This service caters to individuals with hearing impairments and ensures accessible communication.
For written inquiries or correspondence, customers can send their mail to the DMV's address at Virginia Department of Motor Vehicles, P.O. Box 27412, Richmond, VA 23269.
For more specialized matters, the DMV Virginia has several key contacts. The Compliance Officer, Jacqueline Branche, can be reached at +1 804 367 4380 or via email at jacquelin.branche@dmv.virginia.gov.
The Administrative Assistant, Dorothy Anderson, can be contacted through email at dorothy.anderson@dmv.virginia.gov for administrative-related concerns.
For high-level matters or to escalate issues, customers can reach the Deputy Commissioner, Richard Holcomb, at +1 804 367 6606 or email him at richard.holcomb@dmv.virginia.gov.
The Program Manager can be contacted at +1 804 367 6031 for more specific program-related inquiries or concerns.
These contact points ensure that all DMV-related queries and issues are handled efficiently and with attention to customer satisfaction.
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