Fairfax Water Company provides reliable and efficient customer service to assist with any concerns or inquiries. The company offers a primary customer service number, 703.698.5800, for regular business hours, and for those who require TTY assistance, the number 711 is also available. In addition, Fairfax Water maintains a 24/7 after-hours service line at 703.698.5613, ensuring that urgent matters are addressed outside of regular business hours. For TTY support, customers can also dial 711 to connect with a representative.
For general inquiries, customers can reach Fairfax Water’s headquarters at 703.698.5600, located at 8570 Executive Park Ave., Fairfax, VA 22031. This phone number can be used for more in-depth inquiries or matters requiring direct contact with the company’s corporate office. The headquarters’ staff is available to assist with a variety of concerns and to direct customers to the appropriate departments.
Fairfax Water also provides a dedicated email address for customer service, customers@fairfaxwater.org, ensuring that consumers can easily reach out for assistance through email. Whether customers need to ask questions about their service, billing inquiries, or other related concerns, they can expect prompt responses through this communication channel.
For specific departmental inquiries, Fairfax Water offers direct contacts to various teams within the company. The Warehouse Supervisor can be reached via email at toneill@fairfaxwater.org. For those seeking information or support related to public relations, the appropriate contact is pr@fairfaxwater.org. This direct line ensures that customers and stakeholders can communicate with the right department quickly.
For procurement-related inquiries, Fairfax Water provides a phone number for the Procurement Manager at +1 703 289 6261. This contact is useful for those seeking information on purchasing, vendor relationships, and other procurement matters. Similarly, for building maintenance-related concerns, customers can reach out to +1 703 289 6266.
Additionally, Fairfax Water offers a specific contact for contract support. Customers with questions or concerns related to contracts can reach the contract support team at +1 703 698 6247. This number is essential for those needing assistance with contract-related matters, including details about terms, agreements, and compliance.
With these various contact options, Fairfax Water ensures that its customers can easily access the support they need, whether through phone, email, or direct departmental connections. By offering multiple channels of communication, including after-hours support, Fairfax Water demonstrates its commitment to providing timely and effective assistance to its customers.
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