Medi-Cal Customer Service Number

The Medi-Cal Program, overseen by the California Department of Healthcare Services, is dedicated to providing assistance and resolution for inquiries related to healthcare services. Medi-Cal ensures that representatives are readily available to help address any concerns customers may have. The program is committed to offering prompt assistance, ensuring that all relevant queries are resolved efficiently.

For general inquiries and customer service, the Medi-Cal Customer Service Number is 1-800-541-5555. This number is available for individuals seeking help or clarification about Medi-Cal services. The customer service team is available from 8 a.m. to 5 p.m., Monday through Friday, excluding holidays, ensuring support during standard business hours.

California residents requiring Medi-Cal services or help can reach the main assistance line at 1-800-541-5555. This one-number service is designed to provide seamless support to in-state clients. The number is available for both general inquiries and more specific concerns regarding Medi-Cal coverage.

For individuals dealing with billing issues related to out-of-state providers or border services, the contact number is 916-636-1200. This specialized line is aimed at addressing the needs of out-of-state billing and services, ensuring that all necessary actions are taken to resolve any concerns that may arise.

The Medi-Cal Provider Telecommunications Network (PTN) offers support for providers with the phone number 1-800-786-4346. This network facilitates communication between the department and providers, ensuring that any concerns regarding provider-related services are swiftly addressed.

For out-of-state providers, the Medi-Cal Out-of-State Provider Unit can be reached at (916) 636-1960. This unit is responsible for assisting providers who are not based in California but require assistance with Medi-Cal-related services for their patients.

The Medi-Cal Small Provider Billing Unit provides support for small providers with billing inquiries. For billing concerns specific to small providers, customers can contact the unit at (916) 636-1275. This unit ensures that small providers receive the necessary help to address billing-related issues effectively.

The California Department of Healthcare Services, through its various dedicated contact lines, ensures that Medi-Cal recipients and providers alike have access to the assistance they need. Whether it's for general inquiries, provider-related issues, or billing concerns, the department offers specialized resources to ensure timely and efficient resolutions.