Mon Power is an operational unit of First Energy Corporation, dedicated to meeting the electric energy needs of both commercial and residential customers. The company provides continuous assistance to consumers, addressing a range of concerns and ensuring efficient resolution of issues. For customers who wish to contact Mon Power regarding service-related inquiries, outages, or other concerns, there are several available contact options.
The primary customer service phone number for Mon Power is 1-800-686-0022, available for general inquiries and support. If customers need to report a power outage, they can call 1-888-544-4877, which is available 24/7 for immediate assistance. For individuals who are hearing impaired, Mon Power also provides a TTY customer service number at 711.
In addition to phone support, Mon Power can be reached via email at jhindman@firstenergycorp.com. This email address is available for general customer inquiries, complaints, or any other concerns that require assistance from the customer service team.
Mon Power also offers additional specialized contact options for specific representatives. The Senior Advisor can be reached at +1 330-384-2509 or via email at nemethl@firstenergycorp.com. For associate general inquiries, you can contact +1 609-524-4696 or email jhaney@firstenergycorp.com.
For inquiries regarding specific programs, customers can contact the Program Representative at +1 330-436-2183 or email ftravaglione@firstenergycorp.com. For management-related concerns, customers can reach out to astagge@firstenergycorp.com.
For First Team assistance, there is a contact number available at +1 724-355-8883 for immediate needs or inquiries related to the team’s operations.
Mon Power ensures that customers can connect with the appropriate representative based on their needs, providing a range of contact methods to ensure that all concerns are addressed promptly and effectively.
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