Quicken Loans provides prompt and efficient customer service, ensuring immediate attention to any concerns or queries. For general inquiries, the Quicken Loans customer service number is (800) 251-9080, with operating hours from Monday to Friday, 8:00 a.m. to 10:00 p.m. ET, Saturday, 9:00 a.m. to 8:00 p.m. ET, and Sunday, 10:00 a.m. to 7:00 p.m. ET. For Spanish-speaking customers, the dedicated line is (800) 718-8233.
For assistance with loans in process, customers can reach the Client Relations Team at (800) 863-4332. The hours for this team are Monday to Friday, 8:30 a.m. to 9:00 p.m. ET, and Saturday, 9:00 a.m. to 4:00 p.m. ET. Customers can also contact them by email at Help@QuickenLoans.com. If making payments, the Pay by Phone Helpline is available at (800) 508-0944, and payments should be mailed to Quicken Loans, P.O. Box 6577, Carol Stream, IL 60197.
For customers outside the United States, the number to contact is (888) 855-1822, ensuring international clients can access support. Quicken Loans offers several other customer service locations across the U.S. with specific contact information for each. In Detroit, the address is 1050 Woodward Ave., Detroit, MI 48226, and the client relations number remains (800) 863-4332.
The Phoenix office is located at 1 North Central Avenue, Phoenix, AZ 85004, while the Cleveland office is at 100 Public Square, Cleveland, OH 44113-2208. Additionally, customers in Charlotte can reach the office at 6135 Park South Drive, Suite 200, Charlotte, NC 28210, and the contact number for Mortgage Professional Partners of QLMS in Charlotte is (888) 980-7238.
With a variety of contact options available, including phone lines for specific needs like loans in process, payments, and international clients, Quicken Loans ensures efficient customer service. Customers can also connect with their local offices in various cities for additional support.
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