Rushmore Loan Management Services, also known as Rushmore Loans, is a prominent financial services provider that offers a variety of innovative financial products aimed at serving a wide customer base. The company is committed to delivering hassle-free assistance to address consumer grievances and ensure a smooth experience for its clients.
To get in touch with Rushmore Loan Management Services for general inquiries, you can contact their customer service in the United States at 888-504-6700, or in Puerto Rico at 877-509-8388. The company is available to help with any loan-related inquiries, and their representatives will assist you with the services they offer. Additionally, if you are affected by a natural disaster, Rushmore Loans offers a dedicated hotline at 877-380-3499 to support you during these difficult times.
Rushmore Loans also provides assistance for home retention through their specialized phone lines. In the United States, the home retention assistance line can be reached at 888-504-7300, and in Puerto Rico, the number is 877-509-8389. For customers who need help with collections, you can contact the collections department in the United States at 888-504-7200, or in Puerto Rico at 877-509-8391.
For general correspondence, Rushmore Loan Management Services has designated a Customer Care Department that you can reach at the following address: P.O. Box 55004, Irvine, CA 92619. This address is for general inquiries and any documents you may need to send related to your loan.
When it comes to making payments, Rushmore Loan Management Services provides specific mailing addresses depending on your location. In the United States, payments should be sent to P.O. Box 514707, Los Angeles, CA 90051. For customers in Puerto Rico, the payment address is P.O. Box 11907, San Juan, PR 00922.
If you need to send payments overnight, Rushmore Loans has an address for such deliveries: 15480 Laguna Canyon Road, Suite 100, Irvine, CA 92618. For customers dealing with insurance claims related to fire and flood, you can send documents to P.O. Box 692409, San Antonio, TX 78269. Additionally, property tax bills and payments should be directed to P.O. Box 9214, Coppell, TX 75019.
For issues related to notices of error, requests for information, or formal complaints, Rushmore Loans has a dedicated address at P.O. Box 52262, Irvine, CA 92619. This address is intended for customers seeking to resolve disputes or needing clarification on loan-related matters.
With these contact details, customers of Rushmore Loan Management Services can easily get in touch for various needs, ranging from loan inquiries and payments to assistance with natural disaster situations and home retention programs.
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