CIMB is a leading Malaysian universal bank based in Kuala Lumpur, offering a range of products and services designed to meet both personal and commercial needs. The bank emphasizes providing efficient customer service and has made multiple contact options available to cater to its local and international clientele. For general customer assistance, individuals can reach CIMB’s customer service at +603 6204 7788.
For customers with CIMB Premier Credit Cards, a dedicated service line is available at +603 6204 7799 to address inquiries related to banking services and account management. CIMB also offers specialized support for its CIMB Preferred customers, with local clients calling 1 300 885 300 and overseas clients dialing +603 2295 6888. For written inquiries, customers can fax the bank at +603 2296 0345.
Business clients have access to CIMB’s Business Call Centre, with local businesses contacting 1300 888 828 and international customers using +603 2297 3000 for prompt support related to account management, transactions, and other business banking needs. In addition to these phone options, customers who prefer in-person assistance or written communication can visit CIMB’s headquarters at Menara CIMB, No 1 Jalan Stesen Sentral 2, Kuala Lumpur Sentral, 50470 Kuala Lumpur.
For email communication, customers can reach CIMB’s call center at callcentre@cimb.com for inquiries or feedback. The bank’s multiple customer service contact options demonstrate its commitment to accessible and responsive support for a diverse range of clients. Whether by phone, email, fax, or in-person, CIMB ensures that customer needs are met efficiently across all service tiers.
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