GM Financial Customer Service Number

GM Financial is the wholly owned finance subsidiary of General Motors, providing global auto finance solutions. It operates across North America, South America, and Asia, with its headquarters located in Fort Worth, Texas. GM Financial offers 24/7 customer support to address concerns and provide timely assistance.

For general customer service inquiries, GM Financial can be reached at 1-800-284-2271. This number is also used for payoff inquiries. Retail and lease customers can call the same number for assistance, and hearing-impaired individuals can use TDD/TTY services by calling 1-888-998-0253.

For business customer vehicle lending, GM Financial provides a dedicated support line at 1-855-501-5563. Supplier invoices can be sent to different addresses depending on the operation type. For corporate and remarketing supplier invoices, the mailing address is P.O. Box 1690, Fort Worth, TX 76101-1690. Supplier invoices related to bankruptcy, loss mitigation, and collections should be sent to P.O. Box 1630, Fort Worth, TX 76101-1592. Canadian operations also have a supplier invoice address: P.O. Box 1592, Fort Worth, TX 76101-1592.

For U.S. GM dealer operations, GM Financial offers a dedicated customer service line at 1-888-556-4616. Dealers can also reach out by email at DealerRelations@gmfinancial.com. Commercial vehicle lending is supported via the toll-free number 1-800-291-2711, with fax support available at 1-866-284-5753, and email at CVL@gmfinancial.com.

Canadian GM dealer operations are available through the phone number 416-753-4000 or toll-free at 1-877-346-5469. Fax support can be reached at 416-753-4100 or toll-free at 1-866-861-4100. The Canadian address for GM Financial dealer operations is 2001 Sheppard Ave. East, Ste. 600, Toronto, Ontario, M2J 4Z8.

For commercial lending inquiries, GM Financial provides a toll-free line at 1-866-537-5051, with fax support at 1-877-873-2812. Dealers can also email CommercialLending@gmfinancial.com for assistance.

Corporate inquiries can be directed to GM Financial’s corporate office at 817-302-7000 or toll-free at 1-800-644-2297. The corporate mailing address is 801 Cherry Street, Ste. 3600, Fort Worth, TX 76102. Investors can reach GM Financial at 817-302-7000 or 1-800-644-2297, and inquiries can be emailed to Investor.relations@gmfinancial.com. For media inquiries, GM Financial can be contacted through 817-302-7000, 1-800-644-2297, or emailed at media@gmfinancial.com.

For supplier inquiries, existing suppliers can email purchasing@gmfinancial.com, while invoice submissions can be sent to ebilling@gmfinancial.com.