Public Bank Berhad offers a wide range of financial services and solutions to meet the diverse needs of its customers. The bank is committed to providing hassle-free customer service to address any grievances or inquiries regarding banking, ATM cards, frauds, and other related concerns.
For general customer service inquiries, Public Bank can be reached at 1-800-22-5555. Customers can also contact the bank through email at customerservice@publicbank.com.my for general assistance.
In case of lost ATM cards or issues with logging into PBe (Public Bank's online banking platform), customers should call 603-2179 5000. For reporting lost Visa or MasterCard, the dedicated number is 603-2176 8555.
Public Bank also offers specialized customer service lines for various services. For PBe customer support, customers can dial 603-2179 9999 or email customersupport@publicbank.com.my. To report cyber fraud security concerns, customers should contact 603-2177 3555 or email pbesecure@publicbank.com.my.
For card services, the number is 603-2176 8000, with email support available at custsvc@publicbank.com.my. Those with inquiries about loans or financing can reach the bank at loans_dev@publicbank.com.my.
Public Bank has also dedicated support for small and medium enterprises (SMEs) at smehelpdesk@publicbank.com.my. For vehicle financing or hire purchase issues, customers can call 1-800-22-7777 or email hirepurchase@publicbank.com.my.
Additional contact numbers and emails are available for services like deposits, bancassurance, investment, and share trading. For share trading or share margin financing, customers can contact 603-2176 6003 or email shareinvest@publicbank.com.my.
For self-service terminal issues or further assistance, customers can call 603-2179 5000 or email customerservice@publicbank.com.my. Public Bank ensures a range of contact options for efficient and accessible support tailored to specific customer needs.
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