Tampa Electric Company (TECO) provides reliable customer service to assist with a range of issues for both business and domestic customers. Customers can reach out using the appropriate contact numbers based on their location and specific needs.
For customers in Hillsborough County, TECO’s customer service number is 813-223-0800. Those in Polk County can contact TECO at 863-299-0800, while customers in other areas can call 888-223-0800 for assistance.
Business customers of TECO can reach a dedicated support line at 866-832-6249 for service-related inquiries. TECO also offers TTY services for customers with hearing impairments at 711. In case of emergencies related to digging, customers can contact the Digging Helpline at 811.
For bill payments, customers should use the address: Tampa Electric P.O. Box 31318, Tampa, Florida 33631-3318. For general inquiries and correspondence, the address is Tampa Electric P.O. Box 111, Tampa, FL 33601-0111.
Customers seeking to save energy can reach TECO’s Energy-Saving Programs line at 813-275-3909, where they can get information about rebates and energy efficiency tips. If you’re interested in surge protection through Zap Cap Systems, you can contact TECO at 877-787-4322.
For general customer service, including billing inquiries or reporting outages, customers can call TECO's dedicated 1-877-588-1010 line, available 24/7. They can assist with power-related issues, service setup, and general inquiries.
To report specific issues, such as gas leaks, streetlight outages, or service requests, customers can call the 1-877-588-1010 number for quick assistance. For new services or to transfer existing service, TECO’s customer service team is ready to guide customers through the process.
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