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U.S. Bank offers a range of customer service numbers to assist customers with mortgage-related inquiries. The main customer service line for mortgage inquiries is 800.365.7772, available for general assistance and support. For customers looking to inquire about purchasing a mortgage, they can call 877.303.1637. If the query is regarding mortgage refinancing, the designated number is 877.303.1640. Military personnel seeking assistance with mortgage services can reach the Military Service Center at 800.934.9555. International customers can make collect calls to 513.277.5899.

In addition to these dedicated numbers, U.S. Bank provides several regional customer service lines for general inquiries. Customers in the Cincinnati area can contact 513.632.4141 for assistance. For Denver metro residents, the number is 303.585.8585, and Milwaukee customers should dial 414.765.4636. Those in the Minneapolis/St. Paul area can reach 612.872.2657, while Portland metro residents should call 503.872.2657. St. Louis area customers can reach 314.425.2000 for help with their inquiries.

For all other locations, U.S. Bank provides a toll-free number, 800.872.2657, which customers can use to reach the appropriate representative. If customers are calling from outside the United States, they can place international collect calls to 503.401.9991. The bank also provides a TDD number, 800.685.5065, for those with hearing impairments.

Customers who are interested in U.S. Bancorp Investments can reach their dedicated service line at 800.888.4700 for assistance. This ensures that individuals seeking investment-related advice and information can receive the proper guidance from U.S. Bank’s expert team.

For mortgage-related services, U.S. Bank ensures that customers have direct access to the necessary departments through these contact points, whether they are interested in applying for a mortgage, refinancing, or seeking assistance with an existing loan. The customer service representatives are trained to address various concerns, helping to resolve any issues in a timely and efficient manner.

Additionally, U.S. Bank provides services for mortgage customers across different regions, allowing for easy access to localized support. This can be particularly helpful for customers who prefer to speak to a representative familiar with their local area or those who need help navigating specific mortgage-related concerns based on their region.

By offering these multiple customer service numbers, U.S. Bank makes it easier for customers to get the assistance they need quickly, whether through phone calls, TDD services, or even international collect calls for those abroad. This extensive range of contact options reflects the bank’s commitment to providing comprehensive and responsive customer service for all of its mortgage-related products.

In summary, U.S. Bank’s customer service structure is designed to provide seamless support for mortgage inquiries. With specific numbers for various services, including purchase, refinance, and military services, as well as regional and international contact points, customers can reach the appropriate team for their needs. U.S. Bank's dedication to customer service ensures that all inquiries are handled efficiently and with care.

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