Atmos Energy Corporation is a leading provider of safe, clean, efficient, and affordable natural gas. As the largest fully regulated natural gas-only distributor in the nation, it is dedicated to delivering reliable energy to its customers. Atmos Energy offers continuous customer service support, addressing grievances and queries in an expedited manner. Customers seeking assistance with any concerns can reach the company by calling its customer service number at 888-286-6700.
The customer service team at Atmos Energy is available Monday through Friday, from 7 a.m. to 6 p.m. Central Time. For those who prefer to communicate via email, the customer service address is custinfo@atmosenergy.com. This allows customers to reach out with their inquiries or issues, ensuring prompt responses and assistance.
For customers needing to correspond via mail, Atmos Energy’s customer care department can be reached at Atmos Energy Corporation, Attn: Customer Care, P.O. Box 650205, Dallas, Texas 75265-0205. This address is intended for general customer service communications. The company offers various methods for customers to address concerns or ask questions, ensuring that all inquiries are managed appropriately.
In case of an emergency involving natural gas, Atmos Energy provides a dedicated phone number for immediate assistance. Customers are urged to call 866-322-8667 for natural gas emergencies. This emergency number is available to address urgent situations and ensure the safety of customers and their surroundings.
For billing-related matters, Atmos Energy has a separate address for payment processing. Customers should mail payments to PO Box 740353, Cincinnati, OH 45274-0353. This address is specifically designated for receiving bill payments and ensuring that they are processed promptly.
Customers who have hearing or speech impairments can still access Atmos Energy’s customer service by using the TTY service. The TTY number for Atmos Energy is 711, enabling customers to communicate effectively despite any disabilities. This service ensures that all customers can receive assistance, regardless of their needs.
With a commitment to delivering high-quality service, Atmos Energy ensures that customers can easily get in touch for any concerns, whether it be related to billing, emergencies, or general inquiries. The multiple channels of communication, including phone, email, and mail, guarantee a seamless experience for customers seeking help.
Atmos Energy’s dedication to addressing customer needs with efficiency and professionalism is reflected in its customer service hours and available contact options. The company’s emphasis on safety, especially in emergency situations, demonstrates its commitment to protecting its customers and providing the best possible service in all circumstances.
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