Discover is a prominent U.S. financial services brand offering a wide range of solutions that connect people to commerce in rewarding ways. Beyond consumer credit, Discover’s lending products and payment services enable millions of merchants to operate efficiently, explore new markets, and power fintech companies, while supporting individuals in building brighter financial futures. The Discover Network provides card acceptance at millions of businesses and cash access locations, operates the PULSE ATM debit network, and offers Diners Club International services in over 185 countries and territories.
For customer support, Discover Card users can reach out to 1-800-347-2683 for assistance within the U.S. and 1-801-902-3100 for support outside the country. Customers with hearing impairments can use the TDD/Telecommunication Device for the Deaf by dialing 1-800-347-7449. Payments can be sent to Discover Financial Services, P.O. Box 6103, Carol Stream, IL 60197-6103, while general inquiries should be addressed to Discover Financial Services, P.O. Box 30943, Salt Lake City, UT 84130-0943. Discover Gift Card inquiries can be sent to P.O. Box 52145, Phoenix, AZ 85027-2145.
For media inquiries, the official contact is mediarelations@discover.com, or customers can call +1 224 405 3965. Senior corporate communication queries can be directed to abbekalina@discover.com at +1 224 405 5175. The President and COO, Roger Hochschild, can be reached at rogerhochschild@discover.com, highlighting the company’s transparent approach to addressing customer needs and maintaining corporate communication.
Discover also provides tailored support through its executive team. Customers or partners can connect with the Executive Vice President at dancapozzi@discover.com or the Lead Client Relationship Manager at gennacoyne@discover.com (+1 508 545 0830). For more localized assistance, the Relationship Manager, Rodney Landrum, can be reached at +1 214 272 7272 or rodneylandrum@discover.com.
Business development queries are managed by a dedicated team. Elizabeth Zachary, a Business Development Manager, can be reached at +1 479 846 6468 or elizabethzachary@discover.com. Dennis Moy, another Business Development Manager, is available at +1 301 384 1075 or dennismoy@discover.com. The Company Senior Manager for Business Development, Mreda, can be contacted at mreda@discover.com for strategic partnerships and opportunities.
Discover ensures comprehensive support for various needs, ranging from customer service and payments to media relations and business development. The availability of specialized contacts reflects Discover's commitment to fostering robust relationships with customers, partners, and stakeholders. The organization’s multi-channel approach to communication underscores its goal of creating seamless interactions and building trust across its services.
With a strong emphasis on innovation and service excellence, Discover empowers merchants and consumers while maintaining an extensive support network. Whether addressing customer concerns, facilitating business growth, or ensuring seamless card acceptance across global markets, Discover positions itself as a reliable partner in financial services. Through these efforts, Discover continues to enhance commerce, innovate solutions, and drive impactful financial progress for its stakeholders.
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