National Grid is a key energy provider that supports both domestic and commercial consumers across various regions. The company offers customer service to address a range of needs, including power outages, emergencies, billing, and other account-related inquiries. For Upstate New York customers, National Grid can be reached for power outages and emergencies at 1-800-867-5222. For general customer support, the contact number is 1-800-642-4272. Customers who are hearing or speech impaired can reach support by dialing 1-800-642-4272 ext. 711.
Upstate New York customers also have access to automated account services by calling 1-888-932-0301. Those needing assistance with credit and collections can call 1-800-443-1837. For claims related to damage to property, the number is 1-315-428-6536. Businesses and industrial customers can contact National Grid’s specialized commercial group at 1-800-664-6729. Additionally, for tree trimming services, customers can call 1-800-642-4272. For assistance with digging and safe excavation, the Dig Safe number is 1-800-962-7962.
For Massachusetts customers, National Grid’s power outage and emergency number is 1-800-465-1212. Customers needing hazard identification support can call 1-888-625-3723. General customer support is available at 1-800-322-3223, and those who are hearing or speech impaired can use the same number with the extension 711. Spanish-speaking customers can also reach support at 1-800-322-3223. If credit and collections issues arise, customers can contact 1-888-211-1313.
In Massachusetts, claims related to damage to property are handled by 1-781-907-3930. For businesses, the specialized commercial group is available at 1-800-322-3223. Customers requiring tree trimming services can also contact 1-800-322-3223. If assistance with safe digging is needed, the Dig Safe number 1-888-DIG-SAFE (1-888-344-7233) is available for all customers in the region.
Rhode Island customers can contact National Grid’s emergency and power outage number at 1-800-465-1212. For hazard identification, the hotline is 1-888-625-3723, and customer support can be reached at 1-800-322-3223. These services are available for residential, business, and commercial inquiries.
For customers in the Long Island/Rockaways area of New York, gas leaks and emergencies can be reported by calling 1-800-490-0045. Customer support in this region is available at 1-800-930-5003, and hearing or speech-impaired customers can use the 711 service. Spanish-speaking customers can also reach support at 1-800-930-5003. For automated account services, the same number, 1-800-930-5003, can be used.
Metro New York customers dealing with gas leaks or emergencies should contact National Grid at 1-718-643-4050. General customer support for the area is also available at 1-718-643-4050, and hearing or speech-impaired customers can dial 711. Spanish-speaking customers can use the same support number at 1-718-643-4050. For automated account services, customers can reach the same number, 1-718-643-4050.
These customer service numbers are available to assist with a wide range of needs, from outages and emergencies to billing, account management, and specific services like tree trimming and claims. National Grid’s service is accessible 24/7 in case of power interruptions or gas-related emergencies. Customers are encouraged to contact the appropriate department based on their region and issue type to ensure prompt and efficient assistance.
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