Wayfair offers an extensive selection of home furnishings and décor, catering to a wide range of styles and price points. Committed to customer satisfaction, Wayfair ensures that grievances and concerns are addressed promptly and effectively. Customers seeking assistance can rely on dedicated customer service representatives to provide solutions across various channels.
To contact Wayfair’s customer service, the primary number is 844-704-2444, available Monday through Friday from 8 a.m. to midnight, Saturday from 8 a.m. to 8 p.m., and Sunday from 9 a.m. to 6 p.m. (Eastern Time). For Canadian customers, the helpline is (844) 803-8005, operating during the same hours. Customers may also reach out via email at service@wayfair.com for further support and inquiries.
The store’s physical address is 5101 Renegade Way, Florence, KY 41042, serving as a focal point for operations. Additionally, Wayfair supports specialized departments for sales and business operations. For sales inquiries, customers can contact jclukey@wayfair.com. Business clients can reach the Business Development Manager at tkilroy@wayfair.com or the Business Account Manager, reachable at +1 857 306 0921 or dlapointe@wayfair.com.
Wayfair also provides tailored assistance for specific roles within the organization. The VP of Communications can be contacted at +1 617 502 7223, while Canadian operations are supported by the Executive Director, reachable at +1 857 315 4029 or llindblom@wayfair.com. Events are coordinated by mohanlon@wayfair.com to ensure smooth execution and management.
With a robust customer support system and specialized contact points, Wayfair prioritizes customer convenience and satisfaction, providing a seamless shopping and service experience.
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