Emirates Integrated Telecommunications Company, commercially known as du since its rebranding in February 2007, is one of the two primary telecom operators in the UAE. du provides a wide range of telecom and internet services to meet diverse consumer needs. The company offers continuous support to address customer grievances and ensure an effective resolution. For assistance, customers can reach out to du using the customer service contact information provided below.
For general inquiries, du customers can call the customer service number at 00 971 4 390 5555. Alternatively, customers can use the IVR number *177# for specific requests. For email communication, customers can contact customer.care@du.ae or customercare@du.ae for general support. Additionally, customers seeking assistance related to the du mobile app can reach out to mobileapp.support@du.ae.
For business-related inquiries, du provides a dedicated email address: business.customercare@du.ae. This ensures that business customers can receive specialized support for their needs.
For further assistance, customers can also directly contact specific officials at du. The Chief Technology Officer (CTO), Samir Abdullah, can be reached at samir.abdullah@du.ae. The Public Relations Manager, Fadi Khater, is available via email at fadi.khater@du.ae. Management inquiries can be directed to Junaid Tahir at junaid.tahir@du.ae or by phone at +971 55 953 2257.
By utilizing these contact methods, du customers can efficiently reach the appropriate department or official to resolve their issues or get support.
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