Georgia Natural Gas (GNG) is a trusted utility service provider delivering natural gas solutions to both residential and commercial customers. Renowned for their quality services, GNG is committed to ensuring a seamless experience for their customers through accessible support and assistance. Their comprehensive service approach addresses the diverse needs of their clientele, making energy alternatives convenient and reliable.
For inquiries or assistance, GNG offers a dedicated customer service helpline. Metro Atlanta residents can reach out at 770.850.6200, while those outside the area can call toll-free at 1.877.850.6200. Their customer service team is available from 8 AM to 6 PM, Monday through Friday, ensuring timely support. For billing-related concerns, customers can contact the bill payment hotline at 1.800.218.4926 or explore other payment options provided by GNG.
Customers can also communicate via email for various concerns. General customer service inquiries can be directed to customerservice@gng.com, while community-related questions are handled at communityrelations@gng.com. GNG emphasizes swift and effective communication, reflecting their commitment to excellent service.
In case of emergencies, such as gas leaks, GNG has provided specific numbers for immediate reporting. Metro Atlanta residents can call 770.907.4231, while those outside the area can use the toll-free number 1.877.427.4321. These emergency lines ensure rapid response and resolution, prioritizing safety and reliability.
For correspondence, GNG offers a mailing address for general concerns and inquiries. Customers can write to Georgia Natural Gas at P.O. Box 440667, Kennesaw, GA 30160-9512. This address is designated for customer communication, enabling a streamlined and efficient process for addressing concerns.
Payments can be mailed to a separate address for clarity and organization. Customers should send payments to Georgia Natural Gas, Attention: Payment Center, P.O. Box 71245, Charlotte, NC 28272-1245. This system ensures that payments are processed promptly and accurately.
GNG’s structured and customer-centric service model reflects their dedication to meeting the needs of their community. By providing multiple channels for communication and support, Georgia Natural Gas demonstrates a strong commitment to customer satisfaction and service excellence.
For further details, assistance, or inquiries, customers are encouraged to utilize the contact information provided above. Georgia Natural Gas continues to be a reliable partner for energy solutions, prioritizing both service quality and accessibility.
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