WellCare, a subsidiary of WellCare Health Plans, Inc., specializes in providing managed care services, primarily through Medicaid, Medicare Advantage, and Medicare Prescription Drug plans. The company ensures that its members can easily access assistance for any concerns or inquiries through dedicated customer service contact points.
For general customer service, WellCare members can contact the customer service line at 1-866-231-1821. The customer service hours are Monday through Friday from 7:00 AM to 7:00 PM. For 24/7 support, members can reach the Nurse Advice Line at 1-800-919-8807, which is available around the clock.
WellCare offers specific support for different programs. For PeachCare for Kids, the same customer service number, 1-866-231-1821, applies. For assistance with the Planning for Healthy Babies program, members can call 1-877-379-0020.
For WellCare Medicare customers, current members can call 1-833-444-9089, while prospective members should contact 1-866-527-0056. Members of WellCare's Classic, Extra, Value Script, and Wellness Rx plans can reach customer service at 1-888-550-5252, while prospective members should call 1-888-293-5151.
For members of Medicare Rx Saver, Medicare Rx Select, and Medicare Rx Value Plus, the current member contact number is 1-833-207-4241, and prospective members can call 1-888-293-5151. For Medicaid providers in Georgia, including Georgia Families and PeachCare for Kids, the contact number is 1-866-231-1821, while Planning for Healthy Babies providers can reach WellCare at 1-877-379-0020.
Medicare providers can contact WellCare at 1-855-538-0454, and Medicare PDP providers should use the number 1-888-550-5252 for assistance. WellCare’s mailing address is WellCare Health Plans, P.O. Box 31370, Tampa, FL 33631-3370.
By providing these various contact points, WellCare ensures that its members can receive the necessary assistance and guidance for their health care needs.
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