Definitive Technology is a leading manufacturer of audio devices, providing a wide array of products to cater to diverse consumer entertainment needs. The company's product lineup includes Home Audio systems, Sound Bars, Architectural Audio solutions, Outdoor speakers, and Wireless Home Studio devices, ensuring an extensive range to suit various preferences and requirements.
Customers seeking assistance with products or services from Definitive Technology can reach their dedicated Customer Service, Warranty, and Technical Support team by calling 1-800-228-7148 and selecting option 1. This helpline offers expert support for product-related concerns.
For inquiries via email, customers can contact the company at info@definitivetech.com. This channel provides a convenient way for users to submit questions or requests for assistance.
Definitive Technology operates specific hours for customer service. Standard Product support is available Monday through Friday, from 11:00 AM to 6:00 PM EST. The same hours apply to Wireless Product support, ensuring availability during key hours of the day.
For matters related to online orders, customers can reach Online Order Support by calling 1-800-228-7148 and selecting option 4. Alternatively, email support is available at websitessupport@soundunited.com, allowing for quick resolutions to order-related inquiries.
Definitive Technology emphasizes reliable and efficient customer service, offering multiple channels to address technical, warranty, and order-related concerns. This commitment underscores the company’s dedication to customer satisfaction and maintaining its reputation as a trusted audio solutions provider.
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