FedLoan Servicing, established by the Pennsylvania Higher Education Assistance Agency (PHEAA), plays a vital role in supporting the U.S. Department of Education by servicing federal student loans. With a commitment to providing a variety of financial solutions to support education funding, FedLoan Servicing ensures students and borrowers have access to reliable assistance for their loan needs. Customers can reach out through several dedicated contact options for tailored support.
For general customer service, FedLoan Servicing provides assistance at 1-800-655-3813, available Monday through Friday from 8:00 AM to 9:00 PM (ET). An additional toll-free number, 1-800-699-2908, offers support during the same hours, including assistance with TEACH Grant-related inquiries.
International customers can contact FedLoan Servicing at 717-720-1985 for help with their federal loans, while hearing-impaired customers can use the TTY line by dialing 711. Both services operate Monday through Friday from 8:00 AM to 9:00 PM (ET), ensuring comprehensive support across various needs and demographics.
For specific concerns regarding school-related support, borrowers can email SchoolSupport@MyFedLoan.org, while inquiries from partners are handled through FSAHelp@MyFedLoan.org. Customers managing loan consolidations can call (717) 720-2110 during business hours from 8:00 AM to 5:00 PM (ET). For underpayments, borrowers can email DirectLoanConsol@MyFedLoan.org, while overpayment concerns are addressed at FLSPayments@MyFedLoan.org.
FedLoan Servicing’s comprehensive range of contact options reflects its dedication to assisting borrowers in managing their federal student loans effectively. Whether addressing general concerns, consolidation support, or TEACH Grant queries, the organization ensures borrowers can easily access the help they need.
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