Digital Federal Credit Union (DCU) is a credit union based in Marlborough, Massachusetts, with a strong presence across the United States, operating 22 full-service branches and 3,000 CU Centers in 46 states. DCU offers a wide range of financial products, including savings and checking accounts, consumer loans, mortgages, credit cards, and investment options. The credit union is committed to providing fast and efficient customer service to address consumer concerns.
To reach DCU's customer service, you can call 800.328.8797, and for TTY services, dial 800.395.5146. The customer service team is available on weekdays from 8:00 AM to 9:00 PM and on Saturdays from 9:00 AM to 3:00 PM (Eastern Time). For after-hours support, particularly for lost or stolen Visa cards, you can contact 800.847.2911.
If you need to report a lost or stolen Visa card, call 800.328.8797, and the after-hours support number is available for urgent assistance. DCU’s mailing and shipping address is P.O. Box 9130, Marlborough, MA 01752-9130. Their ABA routing number is 211391825, and their NMLS number is 466914.
Additionally, you can visit the DCU website to find the nearest branch offices and ATM locations to better assist with in-person services or further inquiries.
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