Quest Diagnostics is a leading American clinical laboratory that provides diagnostic testing services across a wide range of specialties, including cancer, cardiovascular diseases, infectious diseases, neurological disorders, COVID-19 testing, and employment or court-ordered drug testing. The company operates in the United States, Puerto Rico, Mexico, and Brazil, and serves a broad network of healthcare professionals, such as allergists, cardiologists, dermatologists, endocrinologists, neurologists, oncologists, and more.
To get in touch with Quest Diagnostics for customer service-related concerns, you can reach their main customer service number at 1-866-MYQUEST (1-866-697-8378). This number is available 24/7, offering a range of services, including scheduling appointments, checking test results, and assisting with billing or insurance inquiries. Quest Diagnostics also provides customer service in multiple languages through their language line, ensuring accessibility for non-English speakers.
For specific inquiries, Quest Diagnostics offers additional contact numbers for various services. Employers can reach the Employer Solutions team at 1-800-877-7484, while those needing support from Nichols Institute locations in San Juan Capistrano, Chantilly, or Valencia can call 1-800-553-5445, 1-800-336-3718, or 1-800-421-4449, respectively. For genomic services, the customer service number is 1-866-4363-4636.
Customers can also reach Quest Diagnostics via email for specific requests or concerns. For general customer service inquiries, email myquestsupport@questdiagnostics.com. Job seekers can contact qdjobs@questdiagnostics.com, while privacy-related inquiries can be directed to privacy@questdiagnostics.com.
In addition to phone support, customers can use Quest Diagnostics' online services to schedule, reschedule, or cancel appointments, check the status of test results, or view billing information. The website also provides a contact form and a chat feature for more efficient assistance. Whether you need help with appointments, test results, billing, or insurance, Quest Diagnostics is dedicated to providing timely and reliable customer service.
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