Access Corrections, a part of Keefe Group, provides secure and efficient services for inmates and their families, including making inmate deposits, probation and parole payments, and sending email messages. Originally known as CyberSuite, the company expanded its offerings to include inmate email services, enhancing the convenience of communication within correctional facilities.
For customer support, Access Corrections provides several ways to reach them. The main customer service number is (866) 345-1884, available for general assistance. They also offer an email support option through customerservice@accesscorrections.com, where inquiries can be sent for assistance. In addition, Access Corrections has multiple regional customer service phone numbers for specific locations, such as 800.541.1700 for Cleveland, OH, 800.593.0039 for Dallas, TX, 800.831.1728 for Edison, NJ, and others across various locations.
For more urgent matters, the national headquarters can be reached at 800.325.8998. Access Corrections provides 24/7 assistance, ensuring timely help for any issues related to inmate services.
If you are having technical difficulties with deposits or visitation services, the 866-345-1884 number remains the central point for troubleshooting and assistance. Alternatively, Access Corrections also offers an online FAQ page and a mobile app, available for both Android and iOS devices, for quick assistance and access to various services.
Access Corrections supports a range of services, including inmate deposits, phone and video visitations, e-books, and messaging. Deposits can be made through their website or mobile app, with the inmate's ID number and facility information required. For phone or video visitations, users can schedule appointments directly through the website or app.
If you encounter any issues, including technical problems during visitations or deposit errors, Access Corrections customer service can be reached directly through the provided contact details. The company ensures that their support team is ready to address concerns efficiently.
For those interested in accessing services via mobile, Access Corrections has apps for both Android and iOS, providing convenient access to all their offerings.
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