American Family Life Assurance Company, commonly known as Aflac, is a leading provider of supplemental insurance in the United States. The company offers a wide range of insurance products, including accident, cancer, critical illness, life, hospital, short-term disability, dental, vision, and pet insurance. Aflac is committed to providing round-the-clock customer assistance for any inquiries or claims.
For general customer service, Aflac can be reached at 800.992.3522, which also serves for claims-related inquiries. Customers in New York can contact Aflac’s specific NY customer service line at 800.366.3436. If you are a Medicare Supplement policyholder, you can contact Aflac based on your policy issuance date: for policies issued on or after October 1, 2012, call 855.207.2078, while for policies issued before this date, the number remains 800.992.3522.
Aflac’s headquarters are located at 1932 Wynnton Road, Columbus, GA 31999 for any correspondence. For broker relations, the dedicated contact number is 888.861.0251, and for inquiries related to investor relations, you can reach Aflac at 800.235.2667 or 706.596.3264.
For media-related inquiries, Aflac provides an email address at mediarelations@aflac.com. If you suspect fraud, Aflac’s Fraud Reporting number is 800.578.3107, or you can email siu@aflac.com. Aflac also offers sales opportunities through the number 800.488.1771, and for shareholder services, you can reach 800.227.4756 or 706.596.3279, with email support at shareholder@aflac.com.
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