The National Railroad Passenger Corporation, commonly known as Amtrak, is a trusted provider of high-quality, safe, and punctual rail passenger services across the United States. Dedicated to ensuring customer satisfaction, Amtrak offers 24/7 support to address passenger concerns and queries efficiently. For assistance, customers can utilize various contact options tailored to their specific needs.
For general inquiries and assistance, passengers can contact Amtrak’s customer service at 1-800-USA-RAIL (1-800-872-7245) or use the TTY line at 1-800-523-6590 for hearing-impaired customers. International visitors can also reach customer service through the same number, ensuring a seamless support experience for travelers from abroad. Amtrak also provides email support at contactus@amtrak.com and info@amtrak.com, offering another convenient way to resolve queries.
Amtrak has specialized customer service lines for specific needs. For group travel requests, passengers can call 1-800-872-1477, while members of the Amtrak Guest Rewards program can reach out to their dedicated support line at 1-800-307-5000. Customers interested in Amtrak Vacations can get assistance through 1-800-AMTRAK-2, ensuring all travel experiences are well-supported.
For administrative and safety concerns, Amtrak has additional contact options. The corporate headquarters is located at 1 Massachusetts Ave., NW, Washington, DC 20001. To report accessibility issues, passengers can call 1-800-USA-RAIL, while suspicious activities and emergencies should be reported to 1-800-331-0008. For advertising inquiries, the contact number is 202-906-4020.
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