Ancestry.com LLC, commonly known as Ancestry, is a privately owned online platform headquartered in Lehi, Utah, United States. Renowned as the largest for-profit genealogy company globally, Ancestry operates a vast network of websites dedicated to genealogical research, historical records, and genetic genealogy. The company offers a wide range of services to help individuals trace their family history and connect with their ancestry through advanced tools and resources. Ancestry is also committed to addressing customer concerns promptly and effectively, ensuring a seamless experience for its users.
For customer support, Ancestry provides multiple contact channels. Customers seeking assistance can reach out to the customer service team at 00 1 801-494-8595. Additionally, the company’s international headquarters, located at Ancestry Ireland Unlimited Company, 52-55 Sir John Rogersons Quay, Dublin 2, Ireland, serves as a hub for global operations and support. These resources reflect Ancestry’s dedication to maintaining accessibility and transparency in customer interactions.
Beyond customer service, Ancestry offers dedicated email contacts for various specialized queries. For those interested in partnering through their affiliate program, inquiries can be directed to affiliate@ancestry.com. Professionals and organizations involved in conferences may reach out via conferences@ancestry.com, while content acquisition inquiries are handled at content@ancestry.com. These targeted contact points demonstrate Ancestry’s structured approach to addressing specific areas of interest and collaboration.
Ancestry also maintains a robust system for investor relations and copyright concerns. Queries related to investor relations can be addressed by contacting investorrelations@ancestry.com, while issues regarding copyright notices and intellectual property are managed through copyright@ancestry.com. These avenues underscore the company’s commitment to fostering positive relationships with stakeholders and upholding legal and ethical standards in its operations.
For media and press inquiries, Ancestry provides tailored email addresses to cater to regional needs. U.S.-based media representatives can reach out via mediarelations@ancestry.com, whereas international media inquiries are handled at mediarelations@ancestry.co.uk. This segmented approach ensures that media professionals receive timely and region-specific assistance, further enhancing Ancestry’s reputation as a responsive and customer-focused organization.
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