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Arizona Public Service (APS) is the largest electric utility provider in Arizona, offering essential electric utility services to both domestic and commercial consumers across the state. The company is committed to providing reliable service and is available 24/7 to address customer concerns, grievances, and inquiries. Whether you are experiencing an outage, need to manage your account, or have other questions, APS provides a variety of contact methods for its customers to get in touch with customer service.

For general inquiries and support, APS customers can reach the customer service team at 602-371-7171 or 800-253-9405. For those needing assistance with their credit line, the dedicated number is 602-371-7607 or 800-253-9409. If customers need help making payments, the payment line can be reached at 602-371-6555 or 866-776-0445. Customers who need assistance with APS’s website can call 602-371-5775 or 800-659-2975.

In case of an outage, APS provides a dedicated hotline at 602-371-3680 or 855-688-2437. For business-related inquiries, customers can contact 602-371-6767 or 800-253-9407, while solar service customers can reach out to 602-216-0318 or 800-659-8148. APS also offers a specialized construction helpline at 602-371-6140 and a number to report downed power lines or exposed electrical equipment at 602-258-5483 or 800-253-9408.

Customers can also contact APS via email at info@aps.com for support or other inquiries. For postal correspondence, APS’s mailing address is PO Box 60015 Prescott, AZ 86304-6015. Additionally, APS offers a live chat option on their website for real-time support. This comprehensive range of contact methods ensures that APS customers receive timely and effective assistance for their electric utility needs.

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