Banfield is a well-established pet care hospital, known for offering a comprehensive range of healthcare services across various locations. The hospital provides specialized care packages for pets, including Puppy Packages, Kitten Packages, Dog Packages, and Cat Packages. These services are designed to cater to the specific health needs of different animals, ensuring high-quality care throughout their lives.
To support customers with inquiries or concerns, Banfield offers several customer service options. The primary customer service phone number is 877-656-7146, providing a direct line for assistance. For email inquiries, customers can reach out to wellnessplanrelations@banfield.com, which handles a range of service-related issues, from general queries to specific concerns regarding wellness plans.
Banfield's headquarters is located at 18101 SE 6th Way, Vancouver, WA 98683, and can be contacted by phone at 360-784-5000. The hospital also provides a dedicated feedback line for customer experience-related issues at 877-500-2288, with the option to email banfieldcares@banfield.com. This service ensures that customers can share their feedback and experiences to help improve the hospital’s services.
For those with inquiries related to the Optimum Wellness Plan, Banfield offers specialized customer service. Enrollment-related questions can be directed to 866-277-7387 or via email at OWP@banfield.com. In case of billing or payment inquiries, customers can call 866-935-5738 or email CST.inbox@banfield.com, ensuring a streamlined process for handling financial matters.
Banfield also provides dedicated support for plan cancellations and general questions at 888-649-2716, with email support available through wellnessplanrelations@banfield.com. Additionally, those interested in home delivery services for pet care products can contact Banfield’s home delivery department at 888-917-7387 or via email at home.delivery@banfield.com.
For website-related inquiries, customers can reach Banfield’s web support team at 877-656-7146 or email Banfield.WebSupport@banfield.com or banfieldwebsupport@banfield.com. Lastly, individuals interested in exploring employment opportunities at Banfield can visit their careers page at https://jobs.banfield.com/ for further information on job openings and application processes.
Banfield ensures accessible and responsive customer support through a variety of communication channels, including phone, email, and specialized departments for specific services. Whether for general inquiries, wellness plans, billing, or careers, Banfield provides dedicated assistance to ensure a positive experience for all pet owners and potential employees.
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