BB&T Bank, now known as Truist Financial Corporation, is a major U.S.-based financial institution headquartered in Charlotte, North Carolina. The bank offers a wide variety of financial products and services designed to meet the needs of both individuals and businesses. These include checking and savings accounts, credit and debit cards, prepaid cards, certificates of deposit (CDs), mortgages, auto loans, personal loans, and home equity loans. Additionally, Truist provides retirement planning, investment services, and a range of insurance products, including life and health insurance.
For customer support, Truist offers multiple contact options based on the type of service required. Their general customer service line is available at 800-226-5228, offering assistance with banking inquiries, debit cards, and other basic services. For customers needing support with credit cards, the dedicated service number is 800-476-4228, while those requiring assistance with debit cards can also call the same general customer service number.
The bank also offers specialized support for different financial products. For example, those needing help with insurance claims can reach Truist at 800-990-4228, while those with personal insurance inquiries can contact 800-228-1820. Life insurance sales support is available at 800-474-1471, and health insurance sales support can also be reached through the same number. Customers needing help with investments or wealth management services can contact the bank at 800-453-7348 and 800-388-3085, respectively.
Truist provides specialized customer service for loans, mortgages, and other credit products. For general loan inquiries, customers can call 888-562-6228, while those needing assistance with mortgages can contact 800-295-5744. Online banking support is available at 888-228-6654, ensuring that customers have access to the services they need to manage their accounts digitally.
Additionally, Truist offers Revolving Account Protector (RAP) services, with customer service available at 877-563-4057. Customers with claims or questions regarding RAP benefits can reach support at 877-779-7966. The bank also provides relocation services, available at 800-226-5228, for customers moving or relocating.
Truist Bank is dedicated to offering timely and effective customer service across a range of financial needs. Whether customers need help with basic banking services, loans, insurance, or specialized financial products, Truist ensures that support is easily accessible through its various contact numbers.
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