Anthem Blue Cross Blue Shield is a prominent health insurance provider in the United States, offering a variety of plans and services to meet the diverse needs of individuals, families, and employers. Operating as part of the larger Blue Cross Blue Shield network, which comprises independent health insurance companies across the country, Anthem stands out as one of the largest and most recognized entities within this network. They are known for their extensive coverage options, including individual, family, Medicare, and employer-sponsored plans, tailored to meet varying healthcare requirements. Anthem also boasts a robust network of healthcare providers, ensuring policyholders have access to a wide range of doctors, hospitals, and specialists.
For general inquiries, members or healthcare professionals are advised to call the number listed on their member ID card or log in to start a live chat. Alternatively, non-members can contact Anthem at 800-331-1476 (TTY: 711), available Monday through Friday, from 8 a.m. to 5 p.m. ET. For those needing assistance in selecting a plan, specialized contacts are provided based on plan types. Individuals and families under age 65 can call 844-305-6963 (TTY/TDD: 711) for guidance. Medicare Advantage and Prescription Drug Plan shoppers can reach experts at 855-731-1090 (TTY/TDD: 711), available Monday through Friday, 8 a.m. to 8 p.m., excluding Thanksgiving and Christmas.
Employers interested in exploring Anthem’s offerings can reach out for tailored assistance. For inquiries related to small business plans in New York, employers can email NYSmallBusiness@anthem.com with details including their name, organization’s name, ZIP code, number of employees, and preferred contact information. Anthem’s team will connect them with a local New York broker to provide personalized support and plan recommendations. Anthem's emphasis on localized services ensures that businesses of all sizes can find plans that meet their specific needs while staying within budget.
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