Michigan Enrolls Customer Service Number

Michigan Enrolls, a program offered by the Michigan Department of Health and Human Services (MDHHS), provides a range of health care services to residents of Michigan. It supports individuals and families with programs such as Medicaid, the Healthy Michigan Plan, and other assistance initiatives. To address inquiries, the program offers dedicated customer service through various toll-free numbers, ensuring that residents can easily access information and support for their health care needs. The Michigan Enrolls Customer Service numbers are 1-800-975-7630 and 1-888-367-6557, and TTY services are available at 1-888-263-5897 for individuals with hearing impairments.

The Beneficiary Help Line at 1-800-642-3195 serves as a primary contact point for Medicaid-related assistance, including Mihealth card replacements and general questions about Medicaid coverage. This number also supports inquiries about the Michigan Medicaid Health Plan, ensuring beneficiaries receive guidance on selecting or renewing their health plans. The Mihealth Card Customer Service line, also at 1-800-642-3195, is available for any card-related issues, providing a direct and efficient way to resolve concerns. For additional Medicaid health plan information, residents can contact 1-888-367-6557.

The Medicare/Medicaid Assistance Program (MMAP) can be reached at 1-800-803-7174, providing help to those who need support navigating their Medicare and Medicaid benefits. For matters concerning long-term care services, the Michigan Long-Term Care Ombudsman is accessible at 1-866-485-9393, offering assistance to individuals seeking information or support with long-term care facilities and programs. Additionally, Medicare-specific inquiries can be directed to 1-800-633-4227, with TTY services available at 1-877-486-2048 for individuals requiring hearing assistance.

Residents enrolled in specific health plans have access to their providers through designated contact numbers. Aetna Better Health of Michigan can be contacted at 855-676-5772 for support with their health plan services. AmeriHealth Michigan is available at 888-667-0318, offering guidance to its members. Michigan Complete Health serves its beneficiaries at 844-239-7387, while HAP Midwest Health Plan provides assistance at 888-654-0706. Meridian Health Plan customers can call 888-437-0606 for service-related queries, and Molina Healthcare can be reached at 855-735-5604. For residents in the Upper Peninsula, the Upper Peninsula Health Plan is available at 877-349-9324.

Michigan Enrolls Customer Service ensures comprehensive assistance for a variety of health care needs. Residents can reach out for help with enrolling in Medicaid or the Healthy Michigan Plan, renewing benefits, selecting health plans, or addressing any questions about their coverage. The service is operational Monday through Friday from 8:00 AM to 7:00 PM Eastern Time, offering flexible access for individuals seeking support. For non-English speakers, language assistance services are available to ensure clear communication and understanding of program details.

To speak with a live representative, callers can follow the prompts provided during the call and select the appropriate options. This streamlined process allows individuals to quickly connect with someone who can address their specific concerns. Residents are encouraged to have relevant documents and information on hand when contacting customer service, such as their Mihealth card, social security number, or other supporting documents like birth certificates or immigration papers. This preparation helps ensure efficient resolution of their inquiries.

The Michigan Enrolls program’s focus on accessibility and support underscores its commitment to serving Michigan residents effectively. By providing a range of dedicated customer service numbers and resources, the program ensures that beneficiaries can obtain the help they need for a variety of health care services. Whether it is assistance with Medicaid enrollment, understanding benefits, or resolving specific health plan issues, Michigan Enrolls aims to provide clear and comprehensive guidance. All contact numbers are toll-free, eliminating any additional cost for those seeking support.

With a broad network of resources, Michigan Enrolls supports individuals and families in accessing essential health care services across the state. Its collaboration with various health plan providers ensures that residents can connect directly with their insurers for any plan-specific questions or concerns. By maintaining an efficient and responsive customer service structure, Michigan Enrolls continues to be a vital resource for Michigan residents in navigating their health care needs.