California Credit Union offers reliable customer service, ensuring members receive assistance for a variety of banking needs. The credit union's team is available to help with account management, inquiries about products and services, and addressing any concerns. For general customer service inquiries, members can contact the credit union at (800) 334-8788, with assistance available through phone banking by selecting option 1. Those outside the U.S. can reach the service team at (858) 769-7600. To update personal information such as address, phone number, or email, members can call the same number.
For members needing help with specific services like lost or stolen cards, California Credit Union provides dedicated contact lines. If a Visa® Debit card is lost or stolen, customers can call (888) 220-9591. For a lost or stolen Rewards or Platinum MasterCard®, members should contact (800) 334-8788, option 6. In the case of a lost Visa Credit Card issued by First Bankcard, the appropriate number to call is (800) 444-6938. These dedicated lines ensure that any issues with lost or stolen cards are handled promptly.
Business banking clients also receive tailored support. Business account holders can reach the credit union’s business services team at (800) 293-6494 for assistance. For specific requests like commercial loan payoff demands, clients can fax their documents to (818) 291-5668. The credit union’s focus on business banking ensures that business customers can access the help they need for commercial accounts and services.
Members who wish to open a new account or inquire about personal banking services can do so by contacting California Credit Union at the general customer service number. The credit union offers a range of personal banking products, including checking and savings accounts, credit cards, and loans. Customers can open an account over the phone or visit a branch in person to complete the process.
For managing accounts, checking balances, and transferring funds between accounts, members can either use online banking or call customer service. The credit union’s CCU Mobile app allows members to check balances, transfer funds, and pay bills from their smartphones, providing convenient access to banking services. Members can download the app from the App Store or Google Play.
If members need assistance with direct deposit setup, they can provide their account and routing numbers to their employer, or call (800) 334-8788 for guidance. This ensures a smooth process for receiving payments and managing finances directly through the credit union. Additionally, customers looking to order checks or pay credit card bills can do so through their online banking platform or by calling the same customer service number.
In the event of suspected fraudulent activity, members are encouraged to immediately contact customer service at (800) 334-8788. The credit union will take prompt action to secure accounts and investigate the issue. Ensuring the security of members' accounts is a priority for California Credit Union, and swift action is taken when necessary to protect their financial information.
California Credit Union also offers a variety of loan products, including mortgage loans for both residential and commercial properties. Members interested in these services can obtain more information by calling the customer service number or visiting their website. Whether for personal or business banking needs, California Credit Union provides extensive support and services to meet the financial needs of its members.
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