California State Disability Insurance (SDI) is a welfare program designed to support individuals who are unable to work due to a non-work-related illness or injury. The program provides short-term disability benefits to eligible workers and offers a range of services to assist individuals in need. For assistance, California State Disability offers several contact methods for consumers to resolve queries and concerns.
To contact the California State Disability Insurance (SDI) program, individuals can reach the customer service line for general inquiries. The English language customer service number is 1-800-480-3287, and for Spanish speakers, the number is 1-866-658-8846. For individuals with hearing impairments, TTY services are available at 1-800-563-2441. Additionally, individuals can use the California Relay Service by dialing 711 and providing the SDI number to the operator (1-800-480-3287).
For specific departmental inquiries, the California State Disability program also provides direct contact details for various officials and specialists. For example, the Vice President Account Representative can be reached at +1 707 576 2014, while the Outreach Program Specialist, Annette Wholaver, can be contacted via email at annette.wholaver@edd.ca.gov. For communication and outreach, individuals may contact other specialists such as Gonzalo Alvarez at gonzalo.alvarez@edd.ca.gov.
Other relevant contacts include the Board Member Shanae Buffington (shanae.buffington@edd.ca.gov), the Communications Research team at +1 916 653 1263, and the Web Administrator at +1 805 288 2400. For workforce-related inquiries, contact the Workforce Specialist at +1 818 288 3753 or the Local Veterans Employment Representative, David Silva, at david.silva@edd.ca.gov.
For more specific program-related inquiries, such as Nonindustrial Disability Insurance (NDI), the dedicated number is 1-866-758-9768. For Disability Insurance for State Employees (DI-SE), the contact is 1-866-352-7675, and for Paid Family Leave for State Employees (PFL-SE), the number is 1-877-945-4747.
The SDI program provides disability benefits to workers who are unable to work due to illness or injury, with eligibility based on sufficient wages and contributions to the program. Claims can be filed online or by calling the SDI customer service number. The maximum benefit amount is $1,357 per week, and benefits can be received for up to 52 weeks within a 12-month period.
In case of denial of a claim, individuals have the right to appeal within 20 days. Status updates on claims can be checked either online or by calling the customer service number. Self-employed individuals may also be eligible for SDI benefits if they meet the necessary requirements and have contributed to the program.
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