Electronic Benefits Transfer (EBT) is a system used across the United States to provide government assistance electronically, ensuring easier access to benefits for eligible citizens. In California, individuals can address any concerns or issues related to their EBT benefits through dedicated customer service channels. For general inquiries or assistance, the California EBT Customer Service Number is (877) 328-9677, while retailers needing support can contact the Retailer Helpline at (866) 328-4212. These services aim to deliver prompt and effective resolutions to beneficiaries and retailers alike.
Individuals may need to contact the EBT customer service when they encounter specific issues such as a lost or stolen card, non-functional cards, or forgotten Personal Identification Numbers (PIN). The service is also available to address overcharges, incorrect transactions, or disputes about items not received. Beneficiaries can also use this service to check their account balances or address other general inquiries related to their benefits. For PIN changes, individuals may also seek assistance from their local public assistance office if needed.
For more localized support, beneficiaries can reach out to county-specific offices across California. For example, Alameda County residents can contact the Social Services Agency at (888) 999-4772, while Alpine County Social Services is reachable at (530) 694-2235 ext. 231. Those in Fresno County can get assistance from the Department of Social Services at (855) 832-8082, and residents in Kern County can call (661) 631-6807 for human services support. Each county office provides tailored services to meet the unique needs of its community members.
Other counties in Central California, such as Madera and Monterey, also have dedicated contact points for EBT assistance. In Madera County, the main office can be reached at (559) 675-2300, with additional support available at the Chowchilla Office via (559) 665-0205 and the Oakhurst Office at (559) 683-6263. Residents in Monterey County can call Social and Employment Services at (831) 755-4448. Each office ensures that beneficiaries have access to timely and accurate information about their benefits.
Southern California counties like Los Angeles and Imperial also offer robust support systems for EBT beneficiaries. In Los Angeles County, individuals can contact the Department of Public Social Services at (866) 613-3777, while Imperial County residents can reach out to Social Services at (760) 337-6800. These offices work to ensure that residents in densely populated areas can address their concerns efficiently. Additional offices, such as the South Lake Tahoe Office, provide support to those in El Dorado County and can be reached at (530) 573-3200.
Smaller counties such as Glenn, Inyo, and Lassen have specialized services tailored to their local populations. Glenn County Health and Human Services is available at (530) 934-6514, and Inyo County Social Services can be reached at (760) 872-1394. Lassen County WORKS provides support through (530) 251-8152. Even in less populous regions, the state ensures that beneficiaries have easy access to their EBT resources.
Additional counties like Marin, Merced, and Mendocino also maintain dedicated offices for EBT-related concerns. Marin County Health and Human Services is available at (415) 473-3400, while the Human Services Agency in Merced County can be reached at (209) 385-3000. For residents in Mendocino County, multiple offices offer support, including the Ukiah Office at (707) 463-7700 and the Willits Office at (707) 456-3700. Each office prioritizes efficient service and ensures beneficiaries receive the help they need.
From major metropolitan areas to smaller counties, California provides a comprehensive network of EBT customer service channels. With state and local offices dedicated to resolving concerns, beneficiaries can quickly access information and assistance without undue delays. Whether contacting the main customer service line at (877) 328-9677 or reaching out to a county office, residents across California can rely on these resources to address their EBT-related needs effectively.
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